Teresa “Tee” McNulty, of Morris, was recognized as Morris Hospital & Healthcare Centers Fire Starter of the Month for May for her dedication to patients and employees throughout the organization.
She is a registered nurse accredited case manager and utilization review specialist who serves as a liaison between the hospital and insurance companies. Mary Jo Ahearn, manager of case management at Morris Hospital, explains the whole goal of a well-documented medical record is to tell the story of what brought the patient to the hospital, the care provided and the plan for transitioning the patient to post-acute care. McNulty’s job is to make sure the patient’s story is complete.
“One of the main goals of her job is to make sure the patients receive the benefits they deserve,” says Ahearn. “She goes out of her way to make sure the medical record is complete. Utilization review is very complicated, and she does an excellent job.”
When covering the case manager role on weekends, McNulty has face-to-face contact with patients, working to make sure they have a smooth transition through the continuum of care, whether they’re being discharged to home, a nursing home or hospice care.
“McNulty is always a patient advocate,” said Ahearn. “She’s also very dedicated to the department and offers to help anybody at any time. She offers to work as often as we need her and is willing to trade shifts with anybody.”
Outside of her role as an RN case manager and utilization review specialist, McNulty has a reputation for lending a hand wherever she can, whether it’s sanitizing exercise equipment for co-workers before they arrive for after hours’ workouts or cleaning snow off cars in the employee parking lot.
“We need people who are dedicated to the cause and to the organization, and one thing for sure she is that,” said Leigh Anne Hall, wellness manager at Morris Hospital. “Helping others is a value she demonstrates over and over.”